How Your Rideshare Case Works
When you are involved in an auto accident involving rideshare there are complicated insurance rules that apply. Companies like Uber and Lyft are hard at work to avoid paying you. We untangle all the intricate rules to make sure that all correct claims are opened with the correct priority in mind.
1. Free Case Review with an Attorney
We figure out exactly what coverage applies: the driver's personal insurance, Uber or Lyft's policy, or both. The answer depends on what the driver was doing at the time of the crash.
3. We fight for the maximum payout
Uber and Lyft have legal teams that are in place to make sure they pay you as little as possible. We prepare your case in every way to make sure that we create legal pressure to make sure they take your claim seriously.
2. We then navigate the insurance maze
Rideshare companies have layered insurance policies designed to be confusing. We know how they work and do everything in our power to make sure that every responsible party is held accountable.
4. Receive your settlement
We recover medical costs, lost income, and other damages. We don't stop unless your offer is fair. No fee unless we win.
LEGAL REFERENCE
Coverage Depends on the Driver's App Status. Under Arkansas's Transportation Network Company Services Act (Ark. Code Ann. § 23-13-709):
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If the driver was logged into the app but hadn't accepted a ride: $50,000 per person / $100,000 per incident in liability coverage, plus $25,000 in property damage.
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If the driver was on the way to pick you up or driving you to your destination: $1,000,000 in combined liability coverage.
Know Your Deadline: The standard 3-year Arkansas personal injury deadline applies (Ark. Code Ann. § 16-56-105(3)).
ARKANSAS RIDESHARE ACCIDENT FAQs
What if my Uber or Lyft driver was at fault, but they were between rides?
Coverage still applies, but at a lower amount ($50,000 per person / $100,000 per incident) than when they're actively driving you. We determine the driver's exact app status at the moment of the crash to identify the correct coverage.
Can I pursue a claim against the rideshare company itself, or only the driver?
It depends on the circumstances, but Arkansas's rideshare insurance law generally makes the company's insurance policy responsible during an active or accepted ride, not just the driver's personal policy. We identify every available source of coverage.
What if I was hit by a rideshare driver while I was a pedestrian or in my own car?
The same layered coverage rules apply whether you were a passenger, another driver, or a pedestrian. We investigate what the rideshare driver was doing on the app at the time of the crash to determine which policy responds.